Privacy Policy | Holddr

Privacy Policy

Last updated: June 2026

Holddr (“we,” “our,” or “us”) is committed to protecting your privacy and handling your information with discretion and care. This Privacy Policy explains how we collect, use, store, and protect information when you use the Holddr website and future mobile application.

By using Holddr, you agree to the practices described in this policy.

1. Information We Collect

The Holddr website currently collects waitlist information such as email address, optional name, age confirmation, and optional goals. The future Holddr app may collect account, progress, preference, and training data needed to provide guided practice. We aim to minimize sensitive data collection and avoid storing raw intimate chat history by default unless a future feature clearly asks for consent.

a) Information You Provide (Waitlist)

When you join the waitlist, we collect:

  • email address (to send early access and product updates)
  • first name (optional)
  • age confirmation (to confirm you are 18+)
  • optional wellness goals and preferences

b) Future App Data

When the Holddr iOS app launches, it may collect:

  • account setup and subscription information
  • training progress, habits, and behavioral insights to provide personalized guidance
  • messages or inputs shared with the AI coach

This information is treated as confidential and handled with enhanced safeguards. We aim to offer clear user controls over this data.

c) Usage & Technical Data

We may automatically collect:

  • device type and operating system
  • app or website interactions and feature usage
  • performance logs and crash reports

This data may be aggregated or de-identified where appropriate to help improve reliability and user experience.

2. AI Coach & Data Processing

The future Holddr app includes an AI-powered coaching feature.

When you interact with the AI coach:

  • messages are processed by secure AI service providers to generate responses
  • we aim to avoid storing raw intimate chat history by default unless you explicitly consent to features that require it (e.g., long-term memory)
We do not use personally identifiable conversations for advertising.
We do not sell AI interaction data.

3. How We Use Your Information

We use your information to:

  • communicate waitlist updates, early access, and product announcements via email
  • provide personalized training insights in the future app
  • enable AI coaching responses
  • improve product functionality and reliability
  • maintain security and prevent misuse

We do not sell personal data.

4. Privacy & Discretion Commitment

We recognize the sensitive nature of this topic. Holddr is designed to protect confidentiality:

  • discreet communication practices
  • avoiding explicit language in emails, lock screen reminders, or notifications
  • privacy-first product design principles

5. Data Storage & Security

We implement industry-standard safeguards including:

  • encrypted data transmission (HTTPS/TLS)
  • secure cloud infrastructure and access controls
  • restricted internal access to sensitive data

While we take strong precautions, no system can guarantee absolute security.

6. Sharing of Information

We do not sell or rent personal information.

We may share limited data only when necessary:

  • with secure service providers (hosting, analytics, AI processing, email delivery)
  • to comply with legal obligations
  • to protect user safety, rights, or prevent fraud

All providers must adhere to confidentiality obligations.

7. Email & Communications

We use your email to send:

  • waitlist and early access notifications
  • important service updates
  • educational content or feature announcements

You may unsubscribe at any time using the link at the bottom of our emails.

8. Data Retention

We retain data only as long as necessary to:

  • provide services and personalization
  • maintain security and reliability
  • comply with legal obligations

9. Children’s Privacy

Holddr is intended only for individuals aged 18 and older. We collect age confirmation to verify eligibility and do not knowingly collect information from minors.

10. Deleting Your Data & Your Rights

You have control over your data. You may:

  • request access to your data
  • request corrections
  • request complete deletion of your personal data and waitlist entry
  • opt out of communications

To request data deletion, simply email support@holddr.app with the subject "Data Deletion Request" and we will process it promptly.

11. International Data Processing

If you access Holddr from outside the United States or India, your data may be processed in jurisdictions with different data protection laws.

12. Changes to This Policy

We may update this policy periodically as the product evolves. Continued use constitutes acceptance of updates.

13. Contact

© 2026 Holddr Wellness Inc.